1. Overview
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Each tour has its own cancellation deadline and refund tier, which are displayed on the respective tour page at the time of booking.
Cancellations can be made through the My Bookings area or by contacting us at info@kemettours.com.
Refunds may be full, partial, or non-refundable, depending on the specific terms outlined for each tour.
Failure to show up for your booked tour may result in a forfeiture of any payments made.
Cancellation policies for group bookings may differ. Please refer to the specific terms for group tours.
In the event of force majeure or operator-initiated cancellations, customers will be notified and offered appropriate options.
Requests for modifications to bookings should be made through the My Bookings area or via email.
Refunds will be processed in the original payment currency and through the same payment method used for the booking.
This cancellation policy applies to Kemet Tours and all its associated services. For questions, contact us at info@kemettours.com