Refund Policy

Refund eligibility is determined by the cancellation terms outlined in our Cancellation Policy and on the respective tour page.

Refunds will be processed using the original payment method used for the booking.

Refund processing times may vary, but we aim to process all refunds within a reasonable timeframe.

Partial refunds may be issued based on the specific cancellation terms applicable to your booking.

Certain items or fees may be non-refundable as specified in the cancellation terms.

If Kemet Tours initiates a cancellation, you will be entitled to a full refund or alternative options as outlined in the cancellation policy.

Any currency conversion related to refunds will be managed by your payment provider.

In the event of disputes or chargebacks, please contact us directly to resolve the issue.

For any questions regarding refunds, please reach out to us at info@kemettours.com.