Refund Policy

Refund eligibility is determined by the cancellation policy specific to each tour. Please refer to the Cancellation Policy and the terms on each tour page.

Refunds will be issued through the original payment channel used during booking.

Refund processing times may vary and are generally completed within a reasonable timeframe.

Partial refunds may be applicable based on the specific cancellation terms of each tour.

Certain items and fees may be non-refundable as outlined in the cancellation policy for each tour.

If Kemet Tours initiates a cancellation, customers will be notified and offered appropriate refund options.

Any currency conversion related to refunds will be handled by the customer's card issuer or payment gateway.

In the event of disputes or chargebacks, customers are encouraged to contact us directly to resolve any issues.

For any questions regarding refunds, please contact us at info@kemettours.com.